Shipping and Returns

SHIPPING

We will ship the goods within 48 hours, If you have special request, please contact us.

Estimated Shipment Time:
About 5 Days To USA, Canada, UK, and Most European Countries. About 7 Days to South America, East Europe, etc.

* These delivery estimates are provided by DHL/DEDEX/EMS/Epacket shipping but local courier processing in some countries may result in longer shipping times. If you consider that your order is delayed please email [email protected] with your order number. Please note that international orders are not counted as lost until 25 days for DHL/DEDEX/EMS and 45 days for Epacket after dispatch, so SKYSHEEN is unable to deal with the goods as lost until this time.
 
All items are shipped from our China Warehouse. A confirmation email will be sent out once your place the order. SKYSHEEN can dispatch orders on the working time of working days only. Working days are Monday to Friday but don’t include the days of national holidays. please notice this when you place an order.
 
Please note:

If an order is returned to us because of an incorrect address, we reserve the right to charge postage for the redelivery.
We can’t ship goods to PO Boxes. Please make sure you don’t use this as a shipping address.

SKYSHEEN RETURNS POLICY

🔒 OUR GUARANTEE

You can return the new goods with original packing for an exchange or refund within 30 days of purchase.

REFUNDS
When you request a refund for returned products, we will refund the cost of the products but not with the shipping cost.
 We aim to pay refunds within 7 days of the return arriving with us.
 
INTERNATIONAL RETURNS
International returns are at the customer’s expense, unless the returned item is faulty, in which case please contact Customer Services and we will arrange to cover your costs. All returns to us in China from overseas must be marked on the customs declaration that it is a ‘RETURNED ITEM’ .