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Here are a few questions we're commonly asked, together with our answers. If you have a different question, please contact us . We'd like to respond.
Laser Toner Cartridge FAQ Ink Cartridge FAQ Toner Cartridge Chip FAQ
Continuous ink System FAQ OPC Drum FAQ Bubble Bag FAQ
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Ink Cartridge FAQ
9. When changing my inkjet cartridge, I get a warning. What does this mean?

When inserting a new inkjet cartridge, you may receive a prompt "The installed ink cartridge differs from the original ink cartridge for the printer. Your printouts may be different from those printed using original ink cartridges. Do you want to continue using the currently installed ink cartridge?" If you click “Yes”, printing will continue. If you select No, you will be prompted to change the cartridge. Manufacturer prompts may vary.

 
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