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Here are a few questions we're commonly asked, together with our answers. If you have a different question, please contact us . We'd like to respond.
Laser Toner Cartridge FAQ Ink Cartridge FAQ Toner Cartridge Chip FAQ
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Ink Cartridge FAQ
23. Why is the vertical line not straight or why does it break into several short lines like stairs when printing?

This can be due to the print head knocking the edge of the printer due to paper clogging or the print head out of alignment. Try these steps to resolve the problem: Select File—Print—Property—Custom—
Advanced Dialog Box—Print head adjusting; now adjust the print head.
 
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